Here are some materials on conducting interviews and types of questions to ask. This can be useful for
our classes on:
All kinds of interviews
Additional ways of assessing job candidates
Types of questions
The different kinds of questions and their purposes, advantages and disadvantages. Open, closed, leading, hypothetical, funnel/filter etc. Useful for those who will give the interview or make the questionnaire.
Update 2018-01-24: Removed dead About.com video links. 2017-05-16: Changed ESL Pod links to Lizhi.fm.
Update 2017-3-7: Changed ESL Podcast links to Lizhi.fm. For more info, see this post: ESLPod Links Broken.
Here are some more podcasts related to training and development of employees.
Business English Pod
Meetings: Considering a Proposal
Discussing training vendor's proposal offering blended learning delivery model for language training.
Giving training for customer service.
Human Resources: Training Manager
A training manager talks about her job: goals (including the acronym SMART), duties, methods, training programs, working with vendors, tracking results and evaluating outcomes.
Video Vocab 44 - English Vocabulary for Human Resources, Part 2
Includes section on learning and development (also called training and development): on-the job training, coaching and leadership development. (Also includes other HR issues like talent mangement, performance review etc.). Students in China should use the direct download link.
Update 2017-02-14: Updated many of the vocabulary links.
Re our class on "Employee Resourcing and Management", here are a couple of podcasts on staffing needs, relevant to an organization in general, or when starting a new project. They involve dealing with issues like: how many employees are needed, what work will they do, what qualifications should they have, where to find them, how much to pay them.
Some vocabulary from Part 1:
Some vocab from Part 2:
Update 2016-08-16: Updated & changed a few of the vocabulary links.
Update 2015-12-02: Updated & changed a few of the vocabulary links.
Here are some podcasts from Business English Pod on learning, training and development for employees.
They discuss some of the different types / approaches / models of training.
Discussing Training Plans
Here's some vocabulary from those podcasts.
Update 2015-10-24: Fixed a few vocabulary links and added a few more. Updated current Apple senior people image & info. Added Wikipedia & Investopedia links on corporate titles and structure.
In our class on job orientation, one of the topics is explaining the corporate structure and job titles to a new employee.
Unfortunately there are many, many ways of structuring an organization and many, many ways of giving and using job titles.
Some titles that can be at different levels in different situations:
Organizations will use different titles, or similar titles in different ways. It really does vary.
Here I'll try to give some explanation and examples of corporate structure, with org charts (also known as organograms) of different companies.
Click the images to enlarge them.
Company directors versus managers (or executives or officers)
There are usually two groups of people at the top of a company.
Company directors who are not also managers are non-executive directors (or outside directors).
See more info here:
Example: Apple Inc.
Here are a couple of links for a real company, Apple. The first is from 2011, when Steve Jobs was still CEO. (Source)
Update 2017-02-10: ESLPod links updated to Lizhi.fm. For more info, see this post: ESLPod Links Broken.
Update 2015-10-18: Added ESLpod 944 & 162.
Update 2015-10-26: Added ESLpod 728.
Re our classes on job orientation / induction (when you start working at a new company / organization) and your first day on the job, here are some useful MP3 podcasts for you to listen to about explaining things to new employees (or other visitors).
Update 2016-12-26: Changed ESL Pod links to Lizhi.fm. See this post for more info: ESLPod Links Broken.
Update 2016-03-11: Removed VideoJug links.
Update 2015-10-26: Added ESLpod 1100.
Follow up is what we do after the job interview:
Here are some useful videos and ESL podcasts you can watch and listen to about these kinds of issues.
You can listen to these ESL podcasts (especially designed for learners of English) online on your computer, or you can download the MP3 and listen to them on your computer, MP3 player, smartphone etc.
The audio is free, but some other features ("premium features") require payment.
UPDATE: VideoJug used to have great job hunting videos on their own website and it was possible to watch them in China. But they made some changes to their website recently, and now their job hunting videos are only available on YouTube (which is blocked in China) at YouTube - VideoJug. For now I've removed the VideoJug links (if you have VPN, you can try searching their YouTube channel for "job hunting", "interview", "salary" etc). I'll see if I can find alternative links. Sorry.
My student Yeping from China asks:
In the course named Training and Development Strategy (Part 1)，I can’t find the relationship between coaching and its explanation (developing a person's skills or knowledge so their job performance improves what does the word “coach” mean?
A good question. In fact, coaching (as a form of employee development) can be a little difficult to understand clearly even for native English speakers, as it is a new idea and not very clear yet.
Basically, in coaching one person helps another to achieve an improvement in their performance at work.
Update 2017-01-08: Fixed National Careers Service & Oxford links. Changed person specification link.
Update 2015-10-02: Fixed some links.
The BBC have an article and short video interview with an expert from the National Careers Service, about blunders on CVs that ruin you chances of getting the job you want.
The main point is to tailor your CV to each job. One thing that can help is look at the person specification in the job advert.
And you must remember that your CV is like your shop window: just as a shop makes the display of goods in its window as attractive as possible to get customers to come in and buy, you must make the display of your experience, knowledge, skills, abilities and qualities on your CV as attractive as possible to get companies to interview and hire you.
Another piece of advice: you should spend at least 1 hour a week working on your CV.
The National Careers Service has some useful material to help with job hunting which I might post about more in future. (It is a service provided by the British Government for people in Britain, so while you can access the website from any country in the world, don't try making calls from outside the UK to their phone numbers for free advice!) Below is their "about us" page. Why not take a look around at what they offer?
G.A.L.E.S.L. / joe3
Some tips and links on learning English.