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Updated Listening Links

12/12/2013

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I've updated the Listening page in the ESL Links section.
  • Got rid of dead links
  • Updated link & description for VOA News
  • Added BBC Learning English and ESL Pod.
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Sales: More Podcasts

10/12/2013

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UPDATE 2017-2-23: All ESLPod.com links changed to Lizhi.fm. For more info, see this post: ESLPod Links Broken.
Following on from the sales podcasts in my previous post, here are some more podcasts you can listen to on the topic of sales.
Intermediate
  • ESL Aloud - Podcast #85 The Word SALE - it covers the many different ways of using the words "sell", "sale" and "sales" (the sale, on sale, for sale, having a sale, salesperson, sales force, Vice President of Sales, sales tax, sales receipt etc), with explanations and chances for you to listen and repeat after words and example sentences. (More info here about using ESL Aloud.)
  • ESL Pod - ESLPodcast 84 - Bargaining with a Seller
  • ESL Pod - ESLPodcast 103 - Making a Sales Call - Calling a lead on the phone.
  • BBC - 6 Minute English - Business English: Describing sales - context: mobile phones
  • ESL Pod - ESL Podcast 340 – Office Competition -  sales teams from two different branches compete to have the most sales.
Upper Intermediate
  • Business English Pod - BEP 85 INT – Sales: Informal Product Presentation - talking casually over dinner with customers and soft-selling (using gentle persuasion & relationship building, not heavy pressure; more on soft selling here and here.)
  • Business English Pod - BEP 92 INT – Sales: Features, Advantages, Benefits (or FAB Presentation) 
  • Business English Pod - BEP 93 INT – Sales: Taking an Order
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Got back access to Tencent Weibo

6/12/2013

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After a lot of time and difficulty, I have finally got back access to my Tencent Weibo microblog.
Previous posts on this issue:
  • Tencent Weibo: Too unreliable (at least for foreigners)
  • Tencent won't let me log in, can't access my weibo
I communicated with several Tencent employees, using e-mail addresses I found via Google search, as there were no useful/working links or e-mail addresses to be found on (the English language version of) Tencent Weibo itself.
Again they recommended the "Lost password" process even though I told them several times and in several ways that I had not lost my password.
Eventually they gave me back access to my account without having to go through the standard (and deeply flawed) account recovery process.
After that, I was also finally able to set up security questions for my account, which has been a big problem throughout this, because answering these questions is crucial to getting back access to a Tencent account, even though the whole idea of security questions was not in the English version of setting up a Tencent account when I created my account.
Picture
Cartoon from XKCD about security questions.
Based on my latest experience, it seems that Tencent have translated a few more pages to English since I first created my account and since I first lost access to it.
But there are still a lot of things missing from the English version of Tencent Weibo (like a help page!). And I have still never received a useful explanation about why I was denied access to my account. But I will give Tencent Weibo another try.
So here's my Tencent Weibo:
  • GALESL, Tencent Weibo
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Corporate Structure

2/12/2013

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Update 2015-10-24: Fixed a few vocabulary links and added a few more. Updated current Apple senior people image & info. Added Wikipedia & Investopedia links on corporate titles and structure. 
Picture
In our class on job orientation, one of the topics is explaining the corporate structure and job titles to a new employee.
Unfortunately there are many, many ways of structuring an organization and many, many ways of giving and using job titles.
Some titles that can be at different levels in different situations:
  • Director
  • Manager
  • General Manager
  • Head
Organizations will use different titles, or similar titles in different ways. It really does vary.
Here I'll try to give some explanation and examples of corporate structure, with org charts (also known as organograms) of different companies.
Click the images to enlarge them.

​Company directors versus managers (or executives or officers)
There are usually two groups of people at the top of a company.
  1. the Board of Directors, who represent the owners, look at what the managers are doing, and make sure the managers are doing a good job. They can choose and fire managers. The board meets occasionally, and being a company director is not a full-time job. A person on the board can be called a company director or just director. The director in charge of the board is called the chairman.
  2. the managers (or executives or officers) are employees of the company and work there full-time, making decisions every day. Often very senior managers have a title like "Chief {area of work} Officer", and they are said to be part of the C-suite (more examples) (officers whose titles begin with C for 'Chief').
In some companies, some managers are also on the board of directors, and they are executive directors (or inside directors).
Company directors who are not also managers are non-executive directors (or outside directors).

See more info here:
  • Wikipedia - Corporate Titles
  • ​Investopedia - The Basics Of Corporate Structure

​Example: Apple Inc.
Here are a couple of links for a real company, Apple. The first is from 2011, when Steve Jobs was still CEO. (Source)
  • #1: CEO (Chief Executive Officer)
  • 2nd level: SVP (Senior Vice-President)
  • 3rd level: VP (Vice-President)
Picture
Apple's corporate structure in 2011. Click to enlarge. Source: http://tech.fortune.cnn.com/2011/08/29/rethinking-apples-org-chart/

Read More
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Job Orientation & Explanation: Podcasts

2/12/2013

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Update 2017-02-10: ESLPod links updated to Lizhi.fm. For more info, see this post: ESLPod Links Broken.
Update 2015-10-18: Added ESLpod 944 & 162.
Update 2015-10-26: Added ESLpod 728.

Picture
Re our classes on job orientation / induction (when you start working at a new company / organization) and your first day on the job, here are some useful MP3 podcasts for you to listen to about explaining things to new employees (or other visitors).
  • BBC - Business Language to go > Part 2: Induction  (MP3 + script in PDF)
  • ESLPodcast 76 - Asking for and Giving Instructions
  • ESL Podcast 560 – Learning Work Rules and Routines
  • ESL Podcast 928 – Understanding Corporate Structure
  • BEP 137 INT – Company Tour: Showing a Visitor Around
  • ESL Podcast 852 – Working in a Factory
  • ESL Podcast 464 – Talking About Inventory
  • ESL Podcast 944 – Working as an Intern (including having a mentor explain the work / company)
  • ESL Podcast 162 - Training a New Employee
  • ESL Podcast 728 – Describing One’s Skill Level (experienced employee describes areas & facilities of the company while giving a tour to a new intern on their first day)
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    G.A.L.E.S.L. / joe3

    Some tips and links on learning English.

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  • Home
  • Blog
  • ESL Links
    • Links during Online Classes
    • General English
    • TOEIC
    • TOEFL
    • Online Conversation / Language Exchange
    • Listening
    • Vocabulary
    • Grammar
    • Verbs
    • Business English
    • Telephone English
    • Other Links
  • Articles
    • Q & A: Help with International Accents, Page 1 >
      • Accents page 2: Ask them to slow down
      • Accents page 3: Get to know other accents
      • Accents page 4: Using online accent resources: IDEA
      • Accents page 5: Using online accent resources: Speech Accent Archive
      • Accents page 6: Using online accent resources: Map Your Voice
    • Case Study: BMW and Rover
  • Conversation Issues
    • Nice to meet you
    • How have you been?
    • Where are you? / Where are you from?
    • meet a problem
    • colleagues
    • -ed [versus] -ing
    • borrow [versus] lend
    • "or" questions
    • Relax myself
    • Sorry for my late
    • Name card
  • Search
  • About / Contact
  • Sound Problems
    • Feedback & Echo
    • No Sound
    • Fans
    • Interruptions
    • Volume Level