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Help with the tone of your e-mail, from new tool ToneCheck

12/8/2011

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In our classes on e-mail, we regularly discuss "tone". Tone can mean two related issues when writing:
  • the level of formality given by the words we use (casual, neutral, formal)
  • the emotions given by the words we use (happy, angry, sarcastic etc.)

I just read a blog post about a new tool called ToneCheck that can help us with getting the right tone when writing an e-mail.
  • Use Tone Check To Keep Your Emails Friendly & Free of Rudeness by Dave LeClair, MakeUseOf.com
In short, it helps you (as you write your e-mail) to avoid words & phrases that might give the wrong tone and might accidentally offend or insult the reader.

ToneCheck is offered in the freemium business model: the basic version is free, but if you want more features then you have to pay.
  • Website: ToneCheck.com
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Funny Video on Writing E-Mail

12/8/2010

1 Comment

 
Update 2017-01-22: Added V.QQ.com clip and links.
Update 2011-05-12: I'm sorry, I just realized/remembered that of course Youtube is blocked in China. I will research some way to upload this video to a video site accessible in China.

I'm teaching a course on writing e-mails for business, with the first class focusing on tone: formal, neutral or casual.

I've also just started watching a British comedy series called The IT Crowd, which has a funny scene directly related to this issue.

Here's the clip (or click here to see it bigger on Youtube):
For people in China, I have found the clip on V.QQ.com and have embedded it below. The part about e-mail starts at 1'54".
In fact, V.QQ.com offers viewers in China the chance to watch the whole series:
  • V.QQ.com - The It Crowd
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    G.A.L.E.S.L. / joe3

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  • Home
  • Blog
  • ESL Links
    • Links during Online Classes
    • General English
    • TOEIC
    • TOEFL
    • Online Conversation / Language Exchange
    • Listening
    • Vocabulary
    • Grammar
    • Verbs
    • Business English
    • Telephone English
    • Other Links
  • Articles
    • Q & A: Help with International Accents, Page 1 >
      • Accents page 2: Ask them to slow down
      • Accents page 3: Get to know other accents
      • Accents page 4: Using online accent resources: IDEA
      • Accents page 5: Using online accent resources: Speech Accent Archive
      • Accents page 6: Using online accent resources: Map Your Voice
    • Case Study: BMW and Rover
  • Conversation Issues
    • Nice to meet you
    • How have you been?
    • Where are you? / Where are you from?
    • meet a problem
    • colleagues
    • -ed [versus] -ing
    • borrow [versus] lend
    • "or" questions
    • Relax myself
    • Sorry for my late
    • Name card
  • Search
  • About / Contact
  • Sound Problems
    • Feedback & Echo
    • No Sound
    • Fans
    • Interruptions
    • Volume Level